Returns
At VKGlam Boutique, we understand that sometimes a product may not meet your expectations or fit your needs. That's why we have a hassle-free returns policy in place to ensure your satisfaction.
Our 15-day return policy allows you to request a return within 15 days of receiving your item. To be eligible for a return, your item must be in the same condition as when you received it - unworn or unused, with tags, and in its original packaging. All items must be free from perfumes, deodorant residue, and makeup stains. You will also need to provide the receipt or proof of purchase.
To initiate a return, please contact us at info@vkglamboutique.com. We will provide you with a return shipping label and instructions on where to send your package. Please note that returns sent without prior authorization will not be accepted. Also, a $10 return fee will be deducted from your order to cover shipping and restocking costs.
Upon receiving your return, we will inspect the item to ensure it meets the eligibility criteria. If your return is approved, we will process your refund within 10 business days. The refund will be issued to your original payment method. Please keep in mind that it may take additional time for your bank or credit card company to process the refund.
If you have any questions or concerns regarding your return, please do not hesitate to contact us at info@vkglamboutique.com. We are here to assist you and make sure you have a positive shopping experience with us.
Please note that certain items are exempt from our return policy. Perishable goods, custom products, personal care goods, hazardous materials, flammable liquids, gases, sale items, and gift cards cannot be returned. If you have any doubts about the eligibility of your item, feel free to reach out to us for clarification.
At VKGlam Boutique, we strive to provide you with the best shopping experience possible. If you encounter any issues with your order, such as receiving a defective or damaged item, or if you receive the wrong item, please contact us immediately. We will evaluate the issue and make it right.
Thank you for choosing VKGlam Boutique. We appreciate your business and look forward to serving you again in the future.